Up Close with Acumen

A closer look into the people that make Acumen tick, the work they do and what goes on behind the scenes at Acumen. Find out a little more about our team and get Up Close with Acumen.

We took the opportunity to find out a little bit about Wayne Standing in the High Pressure Jetting team. Here’s what a typical day looks like for Wayne.

 

Describe what a typical day look like for you at Acumen?

A typical day at Acumen involves a lot of team work and planning.

When arriving on site the first thing I usually do is take out site permits and discuss ongoing tasks with clients. I then liaise with the internal team and discuss the work ahead of us and how we can best tackle all work set as a team.

I also carry out tool box talks with the team which involves discussing the work to be carried out and explaining it to the team thoroughly before any work commences. I believe this is a good way to get everybody on the same wave length of the days tasks and also a good opportunity for any of the team to speak up if they don’t agree or believe there is a better way of doing things with alternative solutions. It helps everybody involved and understand anything they may have been unsure about.

What challenges do you face in your role?

I have faced a few challenges over the years at Acumen. As my role is very fast paced!

I have to think on the spot most of the time and make some tough decisions to enable a job to be carried out in the best and safest way possible.

A more recent challenge was a pipeline we had to clean which contained heavy fuel oil and the line kept building up with back pressure. We had to overcome it by placing containment to prevent spillages and drain the pressure back in the line to prevent it forcing oil out. The full team worked through the night to get the line isolated and made safe.

 What does a good job look like to you?

A good job to me is one that is well planned out and organised. Sometimes it’s the little things that when taking into consideration can make everything go a lot smoother be more successful.

Good organisation generally tends to happen at the beginning stages of the job. I believe it’s the planning and preparation of equipment needed to make a job really organised so when we arrive on site we have everything we need and are fully prepared.

 What skills do you think are important to your role?

Good leadership ship skills are very important, Good communication great customer care, as well as leading a team safely.

 

As Commercial Director at Acumen, Peter Lohan understands why first impressions are so important. Here’s what Peter has to say.

 

Dress for the occasion

Prior to any communication or the initial pleasantries, your appearance outlines your professionalism and the level of respect you have for yourself. Keep it authentic though, it’s not only about what you are wearing, it’s how you wear it, so make sure you feel comfortable, and your confidence bread from your efforts will do the rest. Boris Johnson might of made the fuzzy hair fashionable… or maybe not, but some personal care and attention speaks wonders of your mentality.

Turn up on time

Turn up on time! Nobody likes waiting, and we all have busy diaries. I have a saying that “early is on time, but on time is late!” and I think it’s really important to make sure you turn up on time. If you encounter something unavoidable, call ahead and let the person you’re meeting know about the hold up and a revised ETA. Allow enough time for roadworks, or the bus that might be running a bit late, these inconveniences may be unpreventable, but it doesn’t mean you can’t account for them.

Firm handshake

I think you can tell a lot about someone by how they shake your hand… if they shake your hand! Unfortunately, Covid has ruined the old fashioned handshake, but when it’s safe to do so, it’s the best way to greet someone for the first time. They say a loose handshake shows a lack of confidence, so without breaking knuckles, stand up, look them in the eye and give a firm handshake, it screams authority and breeds engagement between both parties.

Focus your attention

When you meet with someone, especially for the first time, focus your attention solely on the subject. There is nothing worse than someone who checks there phone part way through a conversation, or someone who asks the same questions twice because they haven’t been paying full attention. If you’re meeting someone, be courteous and give them your unreserved attention, it really will help to build a great relationship!