Is what is being offered a genuine biological water recycling system requiring the addition of micro-organisms for effective treatment of wash-water?

Some, so called “washpad systems” do not recycle but are simply discharge systems or expensive separators using water constantly and which must be connected to foul sewer!.

What is the cost of the system and where is it produced?

ClearWater with its large 5000 litre capacity is cheaper than the main competitors (ask the competition what their system capacity is; not all have such a large capacity as ClearWater!). ClearWater is manufactured in the UK exclusively for Acumen Waste Services Ltd and to our specifications.

How much is a year’s supply of micro-organisms?

Not as much as thought; check what the competition is charging (It varies!) Often others charge more than twice our price!

Are the micro-organisms offered designed specifically for my application, i.e. to handle wash-water contaminated with hydrocarbons (oil, grease, petrol, diesel, etc.) and fine grass particles?

Some competitors supply general purpose proprietary products; ClearWater micro-organisms are designed specifically for the system and your needs

What are the other running and maintenance costs, i.e. electricity, replacement parts, etc?

With only a small compressor running 24/7 and using the power of a small light bulb (70 watts), ClearWater uses minimal electricity! The powerful 7 Bar water pumps only take power when the wash guns are actually in use and then consume 1.63kW

Does the system offer a stable environment (temperature) for the microbes to perform in?

Temperature in the above ground systems can vary by as much as 35˚C. ClearWater is very stable, varying by a degree or two all year round, providing effective treatment

Should I have any concerns about bacteria?

A ClearWater system, correctly maintained, operates at a safe temperature of around 14.5 – 16.5˚C. This is well below the threshold (20˚C in the case of Legionella) for the formation and survival of harmful bacteria.

How much time do I need to spend on maintenance each week?

Dosing our system with micro-organisms takes around 5 minutes each week. Apart from keeping the grass traps clear there is no other regular maintenance. Just listen to what is involved with others.

Is the system safely below ground (where all contaminated water is normally stored, e.g. septic tanks) and not affected by frost?

It’s been said (by a competitor!) that there will be changes to underground water storage legislation… unbelievable! Just think it through; are we going to dig up all sewage plants, septic tanks, interceptors throughout Europe, mount them above ground, vulnerable to damage and vandalism and pump contaminated water into them? We think not and so said the EA when we asked them!!

Do I have to drain or empty the system?

Our systems, if operated correctly will not need pumping out for a number of years. Many competitors’ products need draining (see maintenance above). Where do these drainings go?

Is the system safe and secure from vandalism?

Another big plus point for us. People think that the turrets they see on ClearWater systems are something to do with sewage. Excellent…..they don’t interfere with it! The other big shiny boxes can be an attraction to vandals / thieves.

Is the system silent in operation?

If you’ve watched our video or seen a system in operation, you’ll know our systems are silent but check other systems and listen to them!

What moving parts are fitted that may need repairing / replacing?

ClearWater will not stop working if a motor fails. If a pump goes down, there’s back up on the second one (we fit one pump per hose, remember). A pump can simply be swapped over by the user in minutes and we always carry spares that can be delivered next day. The same applies to the compressor. If it stops (no bubbles visible when dosing) it can be swapped in minutes. Both pumps and compressor are fitted with easy fit IP65 rated waterproof electrical connectors. They simply pull apart and you plug the replacement in!

Is an oil alarm fitted?

We are not aware of an oil alarm being fitted to our competitor’s products to tell users about a sudden influx of oil. ClearWater has a purpose-designed oil alarm (audible and visual)

Does the system have an automatic shut-off valve?

If a large volume of oil goes into our system the auto shut-off valve operates preventing system contamination and allows time to resolve matters by extra microbe dosing, the use of oil-only absorbent socks or, in the case of a massive spill, pumping out the first compartments. Ask how others cope!

Is the engineering simple?

ClearWater is designed to prevent grass and sand etc. from going into the system. That’s where the simple (but very effective) grass traps and primary filters come in! We don’t fit complicated sumps, pumps and waterfalls to cope with grass etc. being taken in, only to be ejected again! Remember, the more complicated and over-engineered the system, the more there is to go wrong!

Do I get an annual service and how much is it?

Ask what the others charge. Our prices are very competitive.

Do I need a water supply always available?

No, not after first fill, because our system is gravity fed. Rain water falling on the dedicated washpad usually replaces any water lost through evaporation from the system, and for free!

Has the system any approvals, e.g. UK government sponsored Water Technology List (WTL)?

Our below ground system is the only one of its type listed and then there’s the Enhanced Capital Allowances available because ClearWater is listed as a water saving technology! Extra savings on project costs in excess of £3000 are not untypical using this scheme. The system is also manufactured to EN858 Standards for European conformity.