A Step-by-Step Guide to our Clearance and Clean Service
- Acumen is one of the few UK companies that offers clearance and cleaning as one complete service
- We create all documentation to ensure the work is safe and legally compliant
- Our teams are on site within 24 to 72 hours across the UK
- We work with landlords, housing associations, estate agents and developers everywhere
Whether it’s a vacant property filled with waste, a home affected by hoarding, or a premises contaminated by biohazards, restoring cleanliness and safety is no small task. That’s where Acumen’s Clearance and Clean service comes in – providing rapid, compliant, and thorough cleaning solutions for both commercial and residential properties.
Here’s exactly how we turn a challenging situation into a safe, clean and usable space – quickly and professionally.
Step 1: The first call
It starts with a phone call or email. Perhaps you’ve taken possession of a void property, uncovered hazardous waste in a disused building, or need to respond quickly to a trauma clean. Whatever the issue, we’re ready to listen.
Our team gathers key information and a basic site specification if available, to understand the scale and nature of the work involved.
Step 2: Rapid quotation within 24 hours
Within 24 hours, you’ll receive a clear and competitive quotation. If the job requires urgency – which it often does – we move quickly to review the details and provide immediate guidance on next steps.
At this stage, we may also recommend a site visit or request more detail to ensure your quote is as accurate and tailored as possible.
Step 3: Site visit and safety planning
For complex or high-risk jobs, a site inspection is arranged. From this, we develop a bespoke set of documents to guarantee safe, legally compliant work, including:
- Risk Assessment & Method Statement (RAMS)
- Standard Operating Procedures (SOPs)
These documents not only outline how we’ll protect your property and staff – they also help ensure our work fully complies with current health and safety and hazardous waste disposal regulations.
Step 4: Scheduling the clean
Once approved, we move quickly. In most cases, we’ll be on site within 48-72 hours, with the full job usually starting within 5 days of contact (depending on sign-off and access).
Whether you need a one-off clean or have multiple properties to manage, we deliver on speed without compromising on safety or quality.
Step 5: On-Site clearance and clean
Our trained teams handle every element of the clean, including:
- General waste clearance
- Biohazard and clinical waste removal
- Needle sweeps and drug paraphernalia disposal
- Pest control and dead animal removal
- Deep cleaning and sanitisation
- Garden or exterior clearances
We arrive equipped with all necessary PPE, specialist tools, and cleaning agents to ensure a comprehensive, discreet and professional service.
Step 6: Safe disposal and documentation
We don’t just remove the waste – we manage it responsibly. All materials are disposed of in accordance with UK waste regulations, including the Hazardous Waste Regulations 2005.
You’ll receive:
- Waste Transfer Notes
- Proof of disposal
- Photo evidence of completed work, if requested
Step 7: Final checks and property handover
Once cleaning is complete, we carry out a thorough inspection to ensure the premises are safe, sanitised and ready for use – whether that’s re-letting, redevelopment, or reoccupation.
We also provide advice on maintaining cleanliness or arranging regular cleaning if you’re managing multiple void properties.
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Acumen’s Clearance and Clean service is built for speed, safety and compliance. Whether you’re a housing association, landlord, estate agent or developer, we’re your trusted partner when it comes to turning difficult property conditions around – safely and efficiently.
