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Cookie Policy

This is the Cookie Policy for Acumen Waste Services, accessible from https://acumenwaste.co.uk/ As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience.

What are cookies?

This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies, please read “What Are Cookies”.

How we use cookies.

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use.

Disabling cookies.

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The cookies we set.

Account related cookies

If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases, they may remain afterwards to remember your site preferences when logged out.

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Surveys related cookies

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third party cookies.

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook, LinkedIn and Twitter will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More information.

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

Email: info@acumenwaste.co.uk

 

 

 

 

 

Privacy Policy

  1. INTRODUCTION

Acumen is a Limited Company. We take our responsibilities as a data controller seriously and are committed to using the personal data, customer data and supplier data we hold in accordance with the law. We take seriously the data held by third parties.

This privacy notice provides detailed information about how we process personal data. Please read it carefully and, if you have questions regarding your personal data or its use, please contact the Data Process Controller on 07912 391578.

  1.  TYPES OF PERSONAL DATA WE PROCESS

We process personal data, customer data and supplier data, current and past and future: this can include next of kin, spouse/ partner driving licence details and other individuals connected to or visiting the company.

The personal data we process takes different forms – it may be factual information, images or other recorded information which identifies or relates to a living individual. Examples include:

  • names, addresses, telephone numbers, e-mail addresses and other contact details;
  • family details;
  • Interview notes, Application form, academic, disciplinary and other education related records,  references, spouse/ partner details
  • education and employment data;
  • images, audio and video recordings;
  • financial information such as bank details
  • courses, meetings or events attended.
  1.  COLLECTING, HANDLING AND SHARING PERSONAL DATA

We collect most of the data we process directly from the individual or company concerned. In some cases, we collect data from third parties (for example, references, DVLA).

Data held by us is processed by appropriate members of staff for the purposes for which the data was provided. We take appropriate technical and organisational steps to ensure the security of this data about individuals, customers and suppliers, including policies around use of technology and devices, and access to the company systems. We do not transfer data outside of the European Economic Area unless we are satisfied that the data will be afforded an equivalent level of protection.

In the course of business, we share data (including personal data where appropriate) with third parties such as relevant authorities (eg HM Revenue and Customs and Department for Work and Pensions, Environment Agency, business to business). Some of our systems are provided by third parties, eg hosted databases, website, payroll or cloud storage providers. This is always subject to contractual assurances that data will be kept securely and only in accordance with our specific directions.

We do not otherwise share or sell personal data, customer data or supplier data to other organisations for their own purposes.

  1.  PURPOSES FOR WHICH WE PROCESS PERSONAL DATA

We process personal data to support the Company’s operation:

  • The selection and employment of an individual
  • Health Surveillance details to ensure fit for purpose to carry out work duties
  • Driving licence details to ensure an individual can drive legally a company owned vehicle
  • Limited spouse/ partner/ family member data for next of kin purposes
  • Limited spouse/ partner/ family member data to drive a company vehicle
  • Bank details to ensure payment of salaries
  • Collection of customer data to conduct business
  • Collection of supplier data to conduct business
  • Recording of customer business requirement to access solutions and provide costings
  • Recording of any Customer contract details
  • Recording of suppliers’ offerings to give our company solution to carry out work
  • Marketing to businesses on consent of those companies

The processing set out above is carried out to fulfil our legal obligations. We also expect these purposes to form our legitimate interests.

  1.  HOW LONG WE KEEP PERSONAL DATA

We retain personal data, customer data and suppliers data only for a legitimate and lawful reason and only for so long as necessary or required by law.

6.    YOUR RIGHTS

You have various rights under GDPR to access and understand the personal data we hold about you, and in some cases to ask for it to be erased or amended or for us to stop processing it, but subject to certain exemptions and limitations.

You always have the right to withdraw consent, where given, or otherwise object to receiving generic or other communications. Please be aware however that the Company may have another lawful reason to process the personal data in question even without your consent eg. Police or other law enforcement agencies.

If you would like to access or amend your personal data or have some objection to how your personal data is used, please make your request in writing to the Data Process Controller.

We will aim to respond to any such written requests as soon as is reasonably practicable and in any event within statutory time-limits, which is one month in the case of requests for access to information. We will be better able to respond quickly to smaller, targeted requests for information. If the request is manifestly excessive or similar to previous requests, we may ask you to reconsider or charge a proportionate fee, but only where Data Protection Law allows it.

You should be aware that certain data is exempt from the right of access. This may include information which identifies other individuals, or information which is subject to legal privilege.

  1.  CHANGE OF DETAILS

We try to ensure that all personal data held in relation to an individual is as up to date and accurate as possible.  Please notify hr@acumenwaste.co.uk  of any significant changes to important information, such as contact details, held about you.

  1.  THIS POLICY

Our privacy notice should be read in conjunction with our other policies and terms and conditions which make reference to personal data, customer data, supplier data including our Health & Safety Policies.

We will update this Privacy Notice from time to time. Any substantial changes that affect how we process your personal data will be notified on our website and to you directly, as far as practicable.

If you believe that we have not complied with this policy or have acted otherwise than in accordance with GDPR, you should notify the Data Process Controller. You can also make a referral to or lodge a complaint with the Information Commissioner’s Office (ICO), although the ICO recommends that steps are taken to resolve the matter with us before involving them.